general
****We adhere to PayPal's Seller Protection program to clarify that proof of shipment and proof of delivery. Required for all orders. No exceptions.
To ensure customer protection, and to give you peace of mind we will send USPS tracking to your personal email and provide "online verifiable tracking number" to your PayPal invoice. Plus, signature is required for proof of delivery, this ensure our customers get their valuable items with added security.****We adhere to PayPal's Seller Protection program to clarify that proof of shipment and proof of delivery. Required for all orders. No exceptions.
Proof of Delivery (POD) is an e-mailed response letter containing the delivery information, the recipient's name, the tracking number, an image of the recipient's signature, and the printed name and address.
Yes, proof of delivery is required for ALL orders. Proof of delivery is to give our customers peace of mind that they will receive what they paid for.Proof of Delivery (POD) is an e-mailed response letter containing the delivery information, the recipient's name, the tracking number, an image of the recipient's signature, and the printed name and address.
We are not responsible for any system, weather or delivery delays.
All orders come with USPS Priority Mail Shipping. Please allow 2 to 5 business. Please keep in an eye on your USPS tracking number.We are not responsible for any system, weather or delivery delays.
We are not responsible for incorrect address entered by you as the customer.
Processing time may be delayed if your shipping address is questionable and or order is flagged as a risk (we use this additional time to help ensure the security of your payment information). We may require proof of identification for the billing information received. In the event there is an issue you will receive an email notification of these details Once you have placed your order we can not revise or alter shipping options. We are not responsible for lost packages in the mailing system.We are not responsible for incorrect address entered by you as the customer.
us shipping
Orders placed before 2:00pm PST on a business day (Monday - Friday) will ship the same day. Orders placed after 2:01pm PST may not be shipped until the next business day.
Our business hours are Monday to Friday, 7am-4pm. Orders placed after business hours will not be processed until the next business day.
Orders placed during the weekend (Saturday - Sunday) will be shipped on Monday. We process orders immediately as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.
Orders placed before 2:00pm PST on a business day (Monday - Friday) will ship the same day. Orders placed after 2:01pm PST may not be shipped until the next business day.
Our business hours are Monday to Friday, 7am-4pm. Orders placed after business hours will not be processed until the next business day.
Orders placed during the weekend (Saturday - Sunday) will be shipped on Monday.
We will not be responsible for shipment delays due to weather or other natural or environmental factors, we will try our best to ship out products at the specified time-frame promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 48 hours business hours of the date of placing order.
Your items will require a signature delivery confirmation, confirms to the customer and Knockout Virgin Hair that your package has been signed for and received by customer.
Once your order ships you will receive an email with tracking information as well as update tracking emails until your order has been delivered. Again, we do not take responsibility if USPS delays the delivery of your package or if you miss the delivery of your package as it is 100% out of our company's control.
We do not refund shipping charges.
Please do not book your hair appointment unit your hair extensions has arrived. In addition to your USPS tracking number. We have added a level of security to your package delivery.
Your items will require a signature delivery confirmation, confirms to the customer and Knockout Virgin Hair that your package has been signed for and received by customer.
Once your order ships you will receive an email with tracking information as well as update tracking emails until your order has been delivered. Again, we do not take responsibility if USPS delays the delivery of your package or if you miss the delivery of your package as it is 100% out of our company's control.
We do not refund shipping charges.
Please do not book your hair appointment unit your hair extensions has arrived.
returns
We DO NOT offer exchanges or refunds on any Knockout Virgin Hair products. Please be sure to choose the correct lengths and textures before checking out with your order. All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products.
We DO NOT offer exchanges or refunds on any Knockout Virgin Hair products. Please be sure to choose the correct lengths and textures before checking out with your order.
Please be sure to choose the correct lengths and textures before checking out with your order. We do not accept cancellations.
Please be sure to choose the correct lengths and textures before checking out with your order.
Your billing and shipping address must match in order to complete a transaction on this site. Knockout Virgin Hair reserves the right to request additional payment and shipping verification after an order is submitted.
If for any reason your order is selected for verification and the order is not verified within the 3 days of placing the order, the order will not be fulfilled and will reported for it financial institution for fraud. Payments will not be refunded, unless we receive written notification and clearance from the financial institution.
Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
Your billing and shipping address must match in order to complete a transaction on this site. Knockout Virgin Hair reserves the right to request additional payment and shipping verification after an order is submitted.
If for any reason your order is selected for verification and the order is not verified within the 3 days of placing the order, the order will not be fulfilled and will reported for it financial institution for fraud. Payments will not be refunded, unless we receive written notification and clearance from the financial institution.