GENERAL
If you take proper care of your purchase, you could enjoy our long-lasting hair extensions for years. We’ve had reviews from valued clients that have had their virgin hair extensions for more than 5 years without issue. Our hair extensions and quality hair bundles are an investment that you can make with confidence.
Absolutely. Because we exclusively use real, virgin hair, our products can be dyed and styled to your heart’s desire. You can trim, bleach and style our multi-textured hair extensions however you want. However, we do recommend that you work with a professional salon or stylist to ensure the best results and longevity.
It’s important to remember that we sell our hair according to weight, not length. Let’s give you an example! If you wanted a full sew-in weave, you’d need about 10 ounces of our raw virgin Indian hair. That means that you’d need about 2x 3.5-ounce packs of hair, depending on the length you need. If you’d like hair that’s 14” to 18” long, two packs should suffice, but for hair that’s longer than 20”, we recommend 3 packs instead. If you want a comprehensive explanation, feel free to reach out to us!
While we’d love to give you a cut and dry answer, it depends. No two heads of hair are the same, which is why we can’t give you generalized advice. The styling, products and maintenance of your preferred product depends on the texture, thickness, and length of the hair. However, we do recommend using salon-quality and sulphate-free hair products. Some of our favorites include Crème of Nature, Carol’s Daughter, Cantu, As I Am,, and more. Don’t be afraid to explore different products to find the ones that work for you.
Our online hair extension store can help you do more than just create beautiful hairdo’s. Using virgin hair extensions is also a great way to protect your own natural hair. Because you’ll be styling and dyeing your hair extensions instead, you won’t have to worry about causing permanent damage to your own hair. Our virgin hair extensions are made for you, whether you want to add some volume to your look or completely change it up. We’ve also worked with clients who needed our products to hide bad haircuts, cover up bald spots due to medical conditions, or gain back their confidence after chemotherapy. There are no limits when it comes to our virgin hair extensions, and that’s why you need to choose our online hair extension store.
We GUAUAREED all of our hair products are from the temples of India. Unlike our competitors, we don’t purchase our hair bundles as hair balls or cuttings. Instead of being picked up off the floor of a salon or being mixed with animal hair, our raw virgin Indian hair is 100% natural and sourced from temples in India. GUARRETTED! For certified proof of the quality and authenticity of our hair products, feel free to reach out to our team members today.
Just like taking care of your own hair, gentleness and patience are non-negotiable. Try not to use excessive amounts of heat or product on your virgin hair extensions. Because we use real human hair, our products can be damaged in the same ways that your own hair can be damaged. Frequent bleaching, low quality products, harsh styling, and not washing or conditioning your hair products in the right way are all ways that you could reduce the longevity and luster of your products.
No, you don’t. While it’s incredibly hard to come by, we do actually stock raw curly hair extensions. When you take a look at the products that we have in store, you’ll be amazed at all the multi-textured hair extensions we stock. We have no doubt that you’ll be able to find the lace-front, weaves, clip-in extensions, or quality hair bundles that you need to perfectly match the color, texture, and curl of your natural hair.
We do treat our curly hair products, but not with any harsh chemicals or formulas. We simply use clean water to steam our curly hair extensions. Steaming our virgin hair extensions with hot water won’t affect their quality and will help us keep their beloved curly texture intact. That’s how we ensure that our curly hair products are as natural looking and long-lasting as possible.
Absolutely, every bundle, lace - every hair product we carry is authentic natural hair that will react just like your natural growing hair. Yes, all of our wavy and curly textures will always revert back to its natural state when washed. Your Knockout Virgin Hair Extensions can also be colored. We do recommend the assistance of a professional colorist when coloring raw hair. Tip: Use a higher volume developer in shorter increments when coloring raw hair.
We strongly recommend that you seal your wefts only when they are cut to ensure that they don't unravel.
US SHIPPING
We process orders immediately as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.
FREE SHIPPING (Economy) on ALL U.S. orders! FREE 2DAY SHIPPING ON ORDERS $399+. All orders ship within 24 hours. Orders placed before 2 P.M PST Mon - Fri will SHIP THE SAME DAY!
Orders placed before 2:00pm PST on a business day (Monday - Friday) will ship the same day. Orders placed after 2:01pm PST will ship the next business day. Friday orders will ship Saturday morning.
If you place your order on Saturday before 12P PST your order will ship the same day. Saturday orders placed after 12:01pm PST will ship the next business day (Monday morning).
Orders placed during the weekend (Saturday "after 12:01pm PT" - Sunday) will ship on Monday morning.
We do not ship orders on federal holidays such as: New Year's Day, MLK Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Eve and Christmas Day. If you place an order over the holiday, your order will ship the next busy day.
USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up, if necessary - we are not responsible for abandoned shipments.
We do not accept International orders. We only accept U.S.A orders at this time. .
We will not be responsible for shipment delays due to weather or other natural or environmental factors, we will try our best to ship out products at the specified time-frame promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 48 hours business hours of the date of placing order.
Once confirmed that an incorrect item was sent, we reserve the right to resend the correct product or refund your money. However, the incorrect products must be returned to our office prior to re-shipping of products or refund.
In addition to your USPS tracking number. We have added a level of security to your package delivery.
Your high-value items will require a signature delivery confirmation, confirms to the customer and Knockout Virgin Hair that your package has been signed for and received by customer.
Once your order ships you will receive an email with tracking information as well as update tracking emails until your order has been delivered. Again, we do not take responsibility if USPS delays the delivery of your package or if you miss the delivery of your package as it is 100% out of our company's control.
We do not refund shipping charges.
Please do not book your hair appointment unit your hair extensions has arrived.
NOTE: Signature proof of delivery is required for ALL items - no matter the price value.
In effort to providing additional support, trust and protection to our customers, we've increased security to help prevent fraud and identity theft. If you want your items shipped to a different address, you MUST check out with PayPal and your address MUST be a PayPal confirmed address. Please, make sure your PayPal address is correct, as your items will be shipped to the provided address. Otherwise, your items will be shipped to the billing address you provide for authorized payment. No Exceptions.
No, expedited shipping is not available for our items.
We process orders immediately as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.
FREE SHIPPING (Economy) on ALL U.S. orders! FREE 2DAY SHIPPING ON ORDERS $399+. All orders ship within 24 hours. Orders placed before 2 P.M PST Mon - Fri will SHIP THE SAME DAY!
Orders placed before 2:00pm PST on a business day (Monday - Friday) will ship the same day. Orders placed after 2:01pm PST will ship the next business day. Friday orders will ship Saturday morning.
If you place your order on Saturday before 12P PST your order will ship the same day. Saturday orders placed after 12:01pm PST will ship the next business day (Monday morning).
Orders placed during the weekend (Saturday "after 12:01pm PT" - Sunday) will ship on Monday morning.
We do not ship orders on federal holidays such as: New Year's Day, MLK Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Eve and Christmas Day. If you place an order over the holiday, your order will ship the next busy day.
USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up, if necessary - we are not responsible for abandoned shipments.
Priority Mail® service includes tracking and delivery in 1-3 business days. Please check the USPS Tracking database with your tracking number for delivery date and time estimates.
USPS economy shipping is domestic shipment abd has a transhit time of 2 - 8 business days. Please check the USPS Traching datatbase with your tracking number for delivery date and time estimates.
No, we do not ship to P.O. Boxes. If your order is submitted with a PO Box in the shipping section, your order will go through but will be canceled & refunded minus a $25 restocking fee. All orders are required signature; therefore, we can not ship to PO BOXES.
Please ensure that the address provided in your order is accurate and verified by The United States Postal Service.
Incomplete or incorrect address information can potentially delay shipping and processing times, please note we are not responsible for inaccurate shipping addresses and will only send out one email in an attempt to correct your address.
Please check the address information, make sure you have included ALL the information (address, apt#, etc.) needed to deliver your package.
We will not be responsible for shipment delays due to weather or other natural or environmental factors, we will try our best to ship out products at the specified time-frame promised. However, we advise that you place your order far in advance to allow for unplanned delays. All shipping errors must be reported 48 hours business hours of the date of placing order.
Your billing and mailing address must match, or payment will be collected immediately. However, we will canceled & refunded minus a $25 restocking fee.
All orders must check out using PayPal only. Please, make sure your PayPal address is correct, as your items will be shipped will be shipped to the verified address. Billing and shipping address must match. No Exceptions.
We are sorry, this option is not available at this time. All order will be shipped to mailing address provided.
We are sorry, this option is not available at this time. All order will be shipped to mailing address provided.
Please allow up to 24 to 48 hours after you receive your shipping confirmation email to see movement on the carrier's website. If you do not see movement after 48 hours, please email us at info@knockoutvirginhair.com
Please note: We work in real-time, when your receive your USPS tracking this is a GUARANTEE that your order is complete and items were taken to the USPS drop off center by 19:00 same day (USPS after hour center - lock box). Processing at 8:00 PST. When USPS began processing your order you will start seeing movement with your tracking.
Please allow 24 to 48 hours from receiving your tracking to allow the system to process and update. We promise, your items are on the way..
For any questions about your order or for any questions. Please contact us directly at info@knockoutvirginhair.com We do not check or response to business inquiries via soical media.
RETURNS
All sales are FINAL and there are no refunds allowed due to the exclusive nature and high appeal of our products.
We DO NOT offer exchanges or refunds on any Knockout Virgin Hair products. Please be sure to choose the correct lengths and textures before checking out with your order.
We do not accept cancellations.
Please be sure to choose the correct lengths and textures before checking out with your order.
Terms of payment are always 100% upfront. We accept most major credit cards. As soon as you place an order online, your credit card will be charged. Credit card fraud and theft of our merchandise will be lead to prosecution to the fullest extent of the law.
Your billing and shipping address must match in order to complete a transaction on this site. Knockout Virgin Hair reserves the right to request additional payment and shipping verification after an order is submitted.
If for any reason your order is selected for verification and the order is not verified within the 3 days of placing the order, the order will not be fulfilled and will reported for it financial institution for fraud. Payments will not be refunded, unless we receive written notification and clearance from the financial institution.
We process orders immediately as soon as an order is submitted. As a result, order modifications are not permitted after an order is submitted. This includes changes to product, shipment methods, addresses, cancellations, etc.
FREE SHIPPING (Economy) on ALL U.S. orders! FREE 2DAY SHIPPING ON ORDERS $399+. All orders ship within 24 hours. Orders placed before 2 P.M PST Mon - Fri will SHIP THE SAME DAY!
Orders placed before 2:00pm PST on a business day (Monday - Friday) will ship the same day. Orders placed after 2:01pm PST will ship the next business day. Friday orders will ship Saturday morning.
If you place your order on Saturday before 12P PST your order will ship the same day. Saturday orders placed after 12:01pm PST will ship the next business day (Monday morning).
Orders placed during the weekend (Saturday "after 12:01pm PT" - Sunday) will ship on Monday morning.
We do not ship orders on federal holidays such as: New Year's Day, MLK Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Eve and Christmas Day. If you place an order over the holiday, your order will ship the next busy day.
USPS will usually make several attempts to deliver your package. They may also leave a notice of their attempts to deliver at the delivery address and give you a telephone number to call for pick-up or to arrange an alternate delivery. It is the customer's responsibility to arrange for package pick-up, if necessary - we are not responsible for abandoned shipments.
Yes, we do! All payment must be processed using PayPal only.
To ensure customer protection, and to give you peace of mind we will send USPS tracking to your personal email and provide "online verifiable tracking number" to your PayPal invoice. Plus, signature is required for proof of delivery, this ensure our customers get their valuable items with added security.
****We adhere to PayPal's Seller Protection program to clarify that proof of shipment and proof of delivery. Required for all orders. No exceptions.
PLEASE NOTE: Our prices, grades, colors, are subject to change without notice, as our stock is sold and replenished. Each individual ponytail may vary slightly; from each other according to length, grade, texture, and color, but we offer no implied guarantee. There is no way of determining the specifications of each unique ponytail. For our raw virgin hair, quality differs from bundle to bundle and can be greatly affected by the donor’s health &/or nutrition. Please keep in mind, that most hair is collected from impoverished countries.
Price adjustments will not be made, once an order has been placed. The pricing reflected at the time of checkout is considered final and will NOT be adjusted. Any and all promotional pricing will ONLY be valid during the time period allotted by Knockout Virgin Hair. There will be NO exceptions.
We are sorry, once an order is submitted, it may not be canceled or refunded. We encourage customers to their order details carefully before submitting their order
No, Knockout Virgin Hair Extensions will not cover or pay for any fees associated to the cancellation of hair services and appointments. Please wait to receive and confirm your items purchased before confirming any and all hair appointment and services.
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